Monday, December 07, 2009
First Class
Sunday, December 06, 2009
sTriKe oNe!
Quick facts: In the
Friday, November 27, 2009
tHe paLaCe...
Experiencing and seeing the entire place gives me a hope and dream of having my own “PALACE”. But for now, work hard huhuhuh!!!
blogging on the phone?
Hope this one will get posted, I am blogging right now through my phone E71 while waiting for my flight 0745H going to Tabuk (Military City close to Jordan border). I am just trying out if it will work and get posted on my site and maybe do this from time to time while on field work. Good thing I am on Business class, I have access to Golden Lounge of Saudi Airlines where I can have Wifi access on my phone, Eat, and very comfy couch where I can sleep comfortably. I have 45 minutes more prior to my departure time. Right now I'm having a hot chocolate, 2 types of cheese - I don't know what type all I know It's very yummy together with my bread, small slices of kiwi, apple and grapes. Oh, after this meal I'll have to taste their freshly squeezed orange juice. By the way, it's my first time to see a hardened milk for coffee, just see the photo to appreciate, hope I can have this one as a "pasalubong" when I get home. Photo not of good quality taken by my phone.the "padalahan: telemoney(akaria)" experience...
I am very angry....as if I can do something about it?
From my point of view, Saudi Arabia is one of the countries that don't particularly care about the word “customer service”, with what I have experienced from banks, airline ticketing office, and government offices. Though, with exception to Saudi Investment Bank as I am very satisfied with the service they are giving me. This is somewhat a norm here, better not complain if you’re not a native or else you'll just be ignored. The slogan "Customers are always right", in Saudi Arabia “be patient, keep still and hold your temper".
I experienced the worst, last Wednesday(30 September 2009) at Telemoney(Akaria) – padalahan, I was on the long cue of customers (nearly around 50 people) waiting for my turn (15th on the line) with just two counters open, one for men and one for ladies with transaction per customer nearly reaches around 10-15 minutes. So, just imagine how long will you be waiting if you are no. 50? Coming from a customer oriented company, I can say their service was very poor. Actually, I waited for around two hours for nothing, as the stupid and idiot Saudi teller blocked my card. So, instead of being angry to his stupidity, I reported him to the bank manager. To my dismay, no action was done. I just walked out the bank upon bursting my emotions to the manager and keeping in mind just another ordinary “customer service” experience in Saudi Arabia.